Key Points of Our Refund Policy:

1. Custom Order-Based Work:

• We do not offer ready-made products; all our solutions are developed on a project basis according to the client's requirements.
• Throughout the development process, we actively involve the client and maintain records to ensure transparency and satisfaction.

2. Refund and Cancellation Policy:

• Once the project agreement is signed, we advise clients to proceed with payments only if they are fully confident in the project scope, as we generally do not offer refunds.
• However, if a client decides to cancel the contract, they have a window of 48 hours from the time of signing the agreement to request cancellation and receive a refund for any payment made.

3. Decision-Making Period:

• We encourage clients to take the necessary time to review the project details and make an informed decision before proceeding with any commitments.
• Once the 48-hour window has passed after signing the agreement, no refund requests will be accepted.

This policy ensures that both parties have a clear understanding of the project requirements and reduces the likelihood of dissatisfaction. For any questions or clarifications regarding our refund policy, please contact us at info@stuffy.tech.